Flotilla Radisson Royal
365 Days A Year
Winter & Summer





Terms of use of gift tickets

       

1 The Gift ticket can be used within the month, indicated on it.
2 The Activation of the Gift ticket: activate on the site en.radisson-cruise.ru, in the special terminals or direct ticket sales-offices, enter the number of the ticket and choose the cruise, and get your boarding pass.
3 Boarding passes might be used for the boarding of the cruise. The Boarding pass can not be returned or exchanged for another date of the cruise.
4 Telephone activation is not performed. Seats of the ticket are limited to the cruise.
5 The ticket includes a cruise for 1 person in the business class saloon and does not include meals and drinks from the menu. The ticket is not valid for the first class saloon.
You can learn the terms and conditions of Flotilla yachts on the site: en.radisson-cruise.ru
You can always find the information by phone

+7 495 228 55 55
 
Attention! The ticket is not valid if
1
You received a boarding pass and did not activate it in the above way.
2
You activated the card and got a boarding pass, but did not come to the cruise.
3
The Month indicated on the ticket is not the current month.
4
The Gift tickets are not valid for the special cruise with an asterisk (*)



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After payment is made through our site, confirmation of payment and a ticket in format “bin ” that may be opened with Acrobat Reader program will be sent to your mail-box.

Passage aboard the yacht is carried out after the presentation of the ticket in printed form or on the monitor of the electronic carrier.

Please see the terms and conditions for the services provided



Why didn’t I receive a ticket by e-mail?

This problem can be caused by several reasons - most common of them are failure of e-mail server, anti-spam filter settings of your corporate e-mail or incorrectly written e-mail address.

Feel free to contact our technical support by telephone at the following number +7 (495) 228-55-55. Tell our specialists about your problem. They will ask for the last 4 digits of your credit card number or payment number and approximate date and time of your purchase. Please, provide them with all necessary information.

If you don’t have an opportunity to make a call, contact us by e-mail
river-boxoffice@radisson-cruise.ru providing the same information about your purchase.

For the additional information and availability of tickets on chosen dates that are no activated in the service "Buy ticket" please call our phone number
+7 (495) 228-55-55 from 9.00 till 21.00 daily

ООО «Флотилия»
ИНН: 7726328877
ОГРН: 1037726017020

Tel.:+7 (495) 228-55-55

Cards accepted for payment








Flotilla «Radisson
Royal, Moscow»
+7 495 228-55-55
info@radisson-cruise.ru
Pier «UKRAINA» Hotel»
Embankment Taras Shevchenko
Metro station Kievskaya.
Pier «Gorky Park»
Gorky Park, Pushkinskaya embankment